Shipping Rates + Policies

If your order contains custom pieces which require your sizing, please do your best to email us soon as we email you for sizes. These items are made to order and will take longer to be designed and shipped.

Domestic U.S. Orders must be placed by 12 noon for guarantee of shipping out that day. USPS deadline is 3pm,  but we do our best to have them in USPS’ possession a few hours early for guarantee of same day shipment.

If you need immediate/sooner delivery of a package please email us to see if this is possible prior to ordering. We will do our best to accommodate your needs. Thank you!

 

Free Shipping
FREE SHIPPING IN U.S. 100+ FREE SHIPPING INTERNATIONALLY orders $250+ 
 
Shipping Policy 

Web orders are made-to-order. Orders can take up to 2 weeks depending on available parts and the level of labor intensity for the purchased item/s. PLEASE ALLOW 4-7 DAYS FOR PROCESSING. ORDERS WILL USUALLY NOT BE SHIPPED OUT THE SAME DAY THEY ARE PLACED.We will notify you as soon as possible of any delays. If you require your order in a rush, please contact us via email to inquire about express shipping. We will do our best to meet your deadline. 

In any account you have given us the wrong address, we are not liable for the contents of the package and are not obligated to give you a refund. In any account that a package is lost or stolen and you have not paid for shipping with insurance, we are not liable for the contents of the package and are not obligated to give you a refund.

 

U.S. Shipping
Standard Shipping Via USPS -- $3.25
Priority via USPS (3 day) -- $7.50
Express via USPS -- $25.00 

 

International Shipping

 

Do you ship internationally?

YES. We ship to anywhere in the world.

 

 

AUSTRALIA

USPS -- $12.50 no tracking

DHL  -- $29.00 with tracking (recommended)

 

CANADA 

USPS -- $13.00 no tracking

DHL -- $26.00 with tracking (recommended)

 

MEXICO

USPS -- $21.00 no tracking

DHL -- $31.00 with tracking (recommended)

 

SOUTH AFRICA

DHL Express Shipping -- $60.00 with tracking (recommended)

USPS -- $25.00 no tracking

 

 

UNITED KINGDOM

DHL -- $26.00 with tracking

 

ALL OTHER INTL REGIONS

USPS -- $14.00 

DHL -- $27.00 (recommended)

 

 

Haati Chai provides shipping all over the world. Depending on the region some orders arrive within as early as 1 week to the country. After that, it is in custody of Customs. The customer receives the package once it has been cleared by Customs.  All packages via DHL come wit tracking and generally take no longer than 3 days to arrive to their destination.

 

**Please note international packages may be subject to duties upon arrival. This charge is is out of our control. We do however do our best to minimize your costs upon arrival to your country. 

**Please note shipping to INTL via first class shipping is sometimes a long process. If you need your package immediately this method is not suggested.