Shipping Rates + Policies

If your order contains custom pieces which require your sizing, please do your best to email us soon as we email you for sizes. These items are made-to-order and will take longer to be designed and shipped.

If you need immediate/sooner delivery of a package, please email us to see if this is possible prior to ordering. We will do our best to accommodate your needs. Thank you!

Free Shipping

FREE SHIPPING IN U.S. 150+

FREE International SHIPPING via DHL Express (Overnight Arrival - 3 days) -- $350+

Shipping Policy

Web orders are made-to-order. Orders can take up to 2 weeks depending on available parts and the level of labor intensity for the purchased item/s. PLEASE ALLOW 4-7 DAYS FOR PROCESSING. ORDERS WILL USUALLY NOT BE SHIPPED OUT THE SAME DAY THEY ARE PLACED. We will notify you as soon as possible of any delays. If you require your order in a rush, please contact us via email to inquire about express shipping. We will do our best to meet your deadline.

In any account you have given us the wrong address, we are not liable for the contents of the package and are not obligated to give you a refund. In any account that a package is lost or stolen and you have not paid for shipping with insurance, we are not liable for the contents of the package and are not obligated to give you a refund.

U.S. Shipping

UPS Ground -- 5 Business Day Transit -- $8.00

UPS 3 Day -- 3 Business Day Transit -- $13.00

UPS 2 Day Air -- 2 Business Day Transit -- $25.00

International Shipping

Do you ship internationally?

YES. We ship to anywhere in the world.

AUSTRALIA

DHL -- $29.00 with tracking

CANADA

DHL -- $26.00 with tracking

MEXICO

DHL -- $31.00 with tracking

SOUTH AFRICA

DHL -- $60.00 with tracking

INDIA

DHL -- $35.00 with tracking

UNITED KINGDOM

DHL -- $26.00 with tracking

ALL OTHER INTL REGIONS

DHL -- $27.00 with tracking

Haati Chai provides shipping all over the world. All packages via DHL come with tracking and generally take no longer than 3 days to arrive to their destination. The customer receives the package once it has been cleared by Customs.

**Please note international packages may be subject to duties upon arrival. This charge is is out of our control. We do however do our best to minimize your costs upon arrival to your country.